Hello there!
I'm Carol Cavalcanti
grab a cup of coffee while reading about a stranger
I'm
Carol Cavalcanti
I'm Carol Cavalcanti
grab a cup of coffee ☕️
while reading about a stranger



Customer Support Management
To kept up with Nubank's rapid growth over the past few years, the company decide to develop a solution to support the customer service internally. As a result, it is currently facing several issues with usability, performance, scopes/accesses, and lack of features.
Company
Nubank
Sector
Fintech

Customer Support Management
To kept up with Nubank's rapid growth over the past few years, the company decide to develop a solution to support the customer service internally. As a result, it is currently facing several issues with usability, performance, scopes/accesses, and lack of features.
Company
Nubank
Sector
Fintech
Customer Support Platform
Shuffle is an internal tool created in 2014 to support Nubank's customer support. Now, Nubank has expanded globally and increased the number of products, its customer service numbers have become impressive.
Company
Nubank
Sector
Fintech

Customer Support Platform
Redesigned an existing e-commerce website to improve the user experience and increase sales, including a streamlined checkout process and improved navigation.
Company
Nubank
Sector
Fintech
Enterprise platform
OLX Pro is an exclusive area for professional advertisers who have purchased a plan, and it was developed separately from OLX to unify the management of ads and leads from three companies within the group.
Company
OLX
Sector
Marketplace

Enterprise platform
OLX Pro is an exclusive area for professional advertisers who have purchased a plan, and it was developed separately from OLX to unify the management of ads and leads from three companies within the group.
Company
OLX
Sector
Marketplace
Smartwatch for kids
At UOL Produtos Digitais, we create an iOS/Android app, that allows parents to monitor their children's location through smartwatches. This collaborative project ensures child safety, bridging cities and nurturing innovation in a matter of weeks.
Company
UOL
Sector
B2B solutions

Smartwatch for kids
At UOL Produtos Digitais, we create an iOS/Android app, that allows parents to monitor their children's location through smartwatches. This collaborative project ensures child safety, bridging cities and nurturing innovation in a matter of weeks.
Company
UOL
Sector
B2B solutions
Time banking platform
A collaborative network where people could share their passions, learn new things, and get help without spending money. The platform used time as currency, offering a new way to connect people.
Company
Beliive
Sector
Social banking

Time banking platform
A collaborative network where people could share their passions, learn new things, and get help without spending money. The platform used time as currency, offering a new way to connect people.
Company
Beliive
Sector
Social banking
Experience
Experience
Senior Product Designer
Senior Product Designer
Itaú
Itaú
Itaú
2024 - current
2024 - current
UX/UI Designer
UX/UI Designer
Beliive
Beliive
Beliive
2018 - 2019
2018 - 2019
UX/UI Designer
UX/UI Designer
Titans Group
Titans Group
Titans Group
2013 - 2016
2013 - 2016
Skills
Skills
UX Design
UI Design
Product Design
User Research
GenAI
Design Sprint
Interaction Design
User Testing
Usability Testing
Information architecture
Design thinking
Let’s work together
I'm currently available for new work. Let me know if you're looking for a Senior Product designer. Let’s talk about the next big thing!
Let’s work together
I'm currently available for new work. Let me know if you're looking for a Senior Product designer. Let’s talk about the next big thing!