Hello there!

I'm

Carol Cavalcanti

I'm Carol Cavalcanti

grab a cup of coffee ☕️

while reading about a stranger

✦ Carol Cavalcanti ✦ Product Designer
Memoji of a Latina woman in her 30s with long, brown, straight hair, standing in front of lush green and rosy-pink snake plants.

I'm a Senior Product Designer with 10 years of experience

in UX/UI design. Besides my passion for design,

I am also a pet lover, traveler, and a huge chocolate addict!

Hello there!
I'm Carol Cavalcanti
grab a cup of coffee while reading about a stranger

I'm

Carol Cavalcanti

I'm Carol Cavalcanti

grab a cup of coffee ☕️

while reading about a stranger

✦ Carol Cavalcanti ✦ Product Designer
Memoji of a Latina woman in her 30s with long, brown, straight hair, standing in front of lush green and rosy-pink snake plants.

I'm a Senior Product Designer with 10 years of experience, in UX/UI design. Besides my passion for design, I am also a pet lover, traveler, and a huge chocolate addict!

in UX/UI design. Besides my passion for design,

I am also a pet lover, traveler, and a huge chocolate addict!

Hello there!

I'm

Carol Cavalcanti

I'm Carol Cavalcanti

grab a cup of coffee ☕️

while reading about a stranger

✦ Carol Cavalcanti ✦ Product Designer
Memoji of a Latina woman in her 30s with long, brown, straight hair, standing in front of lush green and rosy-pink snake plants.

I'm a Senior Product Designer with 10 years of experience

in UX/UI design. Besides my passion for design,

I am also a pet lover, traveler, and a huge chocolate addict!

OLX

Nubank
itaú
Product Design UX/UI design UX Research
Product Design ✦ UX/UI design ✦ UX Research

Customer Support Management

To kept up with Nubank's rapid growth over the past few years, the company decide to develop a solution to support the customer service internally. As a result, it is currently facing several issues with usability, performance, scopes/accesses, and lack of features.

Company

Nubank

Sector

Fintech

A man and a woman are standing in front of a mural adorned with several post-it notes, gazing at each other.

Customer Support Management

To kept up with Nubank's rapid growth over the past few years, the company decide to develop a solution to support the customer service internally. As a result, it is currently facing several issues with usability, performance, scopes/accesses, and lack of features.

Company

Nubank

Sector

Fintech

Customer Support Platform

Shuffle is an internal tool created in 2014 to support Nubank's customer support. Now, Nubank has expanded globally and increased the number of products, its customer service numbers have become impressive.

Company

Nubank

Sector

Fintech

Inside the purple ball pit, there are two gift boxes.

Customer Support Platform

Redesigned an existing e-commerce website to improve the user experience and increase sales, including a streamlined checkout process and improved navigation.

Company

Nubank

Sector

Fintech

Enterprise platform

OLX Pro is an exclusive area for professional advertisers who have purchased a plan, and it was developed separately from OLX to unify the management of ads and leads from three companies within the group.

Company

OLX

Sector

Marketplace

A man and a woman are standing in front of a mural adorned with several post-it notes, gazing at each other.

Enterprise platform

OLX Pro is an exclusive area for professional advertisers who have purchased a plan, and it was developed separately from OLX to unify the management of ads and leads from three companies within the group.

Company

OLX

Sector

Marketplace

Smartwatch for kids

At UOL Produtos Digitais, we create an iOS/Android app, that allows parents to monitor their children's location through smartwatches. This collaborative project ensures child safety, bridging cities and nurturing innovation in a matter of weeks.

Company

UOL

Sector

B2B solutions

A man and a woman are standing in front of a mural adorned with several post-it notes, gazing at each other.

Smartwatch for kids

At UOL Produtos Digitais, we create an iOS/Android app, that allows parents to monitor their children's location through smartwatches. This collaborative project ensures child safety, bridging cities and nurturing innovation in a matter of weeks.

Company

UOL

Sector

B2B solutions

Time banking platform

A collaborative network where people could share their passions, learn new things, and get help without spending money. The platform used time as currency, offering a new way to connect people.

Company

Beliive

Sector

Social banking

A man and a woman are standing in front of a mural adorned with several post-it notes, gazing at each other.

Time banking platform

A collaborative network where people could share their passions, learn new things, and get help without spending money. The platform used time as currency, offering a new way to connect people.

Company

Beliive

Sector

Social banking

Experience

Experience

Senior Product Designer

Senior Product Designer

Itaú

Itaú

Itaú

2024 - current

2024 - current

Senior Product Designer

Senior Product Designer

2022 - 2023

2022 - 2023

Senior Product Designer

Senior Product Designer

2019 - 2022

2019 - 2022

UX/UI Designer

UX/UI Designer

Beliive

Beliive

Beliive

2018 - 2019

2018 - 2019

UX Designer

UX Designer

2016 - 2018

2016 - 2018

UX/UI Designer

UX/UI Designer

Titans Group

Titans Group

Titans Group

2013 - 2016

2013 - 2016

Skills

Skills

UX Design

UI Design

Product Design

User Research

GenAI

Design Sprint

Interaction Design

User Testing

Usability Testing

Information architecture

Design thinking

Tools

Logo Miro

Tools

Logo Miro

Tools

Logo Miro

Let’s work together

I'm currently available for new work. Let me know if you're looking for a Senior Product designer. Let’s talk about the next big thing!

© Carol Cavalcanti 2024

Let’s work together

I'm currently available for new work. Let me know if you're looking for a Senior Product designer. Let’s talk about the next big thing!

© Carol Cavalcanti 2024